Module 1: Introduction to Retail Metrics
This module provides an introduction to retail metrics and their importance in health and safety management. Participants will learn about the different types of metrics, how to collect and analyze data, and how to use metrics to drive decision making.
Key Topics Covered:
•
Introduction to retail metrics
•
Types of metrics
•
Data collection and analysis
•
Using metrics to drive decision making
Module 2: Key Performance Indicators in Retail Settings
This module explores the key performance indicators (KPIs) that are commonly used in retail settings. Participants will learn about the different types of KPIs, how to develop and implement KPIs, and how to use KPIs to measure health and safety performance.
Key Topics Covered:
•
Introduction to KPIs
•
Types of KPIs
•
Developing and implementing KPIs
•
Using KPIs to measure health and safety performance
Module 3: Risk Assessment and Audit
This module provides an overview of risk assessment and audit in retail settings. Participants will learn about the principles of risk assessment, how to conduct a risk assessment, and how to develop and implement an audit program.
This module provides you with practical frameworks and methodologies for conducting thorough risk assessments in various workplace settings. You'll learn evidence-based approaches to identify, evaluate, and prioritize potential hazards.
Effective risk assessment has been shown to reduce workplace injuries by up to 70% when implemented correctly, making this a critical skill for safety professionals.
Key Topics Covered:
•
Introduction to risk assessment
•
Conducting a risk assessment
•
Developing and implementing an audit program
•
Auditing health and safety management systems
Module 4: Health and Safety Management Systems
This module explores the principles of health and safety management systems. Participants will learn about the different components of a health and safety management system, how to develop and implement a health and safety management system, and how to evaluate the effectiveness of a health and safety management system.
Key Topics Covered:
•
Introduction to health and safety management systems
•
Components of a health and safety management system
•
Developing and implementing a health and safety management system
•
Evaluating the effectiveness of a health and safety management system
Module 5: Communication and Stakeholder Engagement
This module provides an overview of communication and stakeholder engagement in health and safety management. Participants will learn about the importance of communication, how to develop a communication plan, and how to engage stakeholders in health and safety management.
Key Topics Covered:
•
Introduction to communication and stakeholder engagement
•
Developing a communication plan
•
Engaging stakeholders in health and safety management
•
Communicating health and safety information to stakeholders
Module 6: Driving Positive Change
This module explores the principles of driving positive change in organizations. Participants will learn about the different strategies for driving positive change, how to develop a change management plan, and how to implement and evaluate the effectiveness of a change management plan.
Key Topics Covered:
•
Introduction to driving positive change
•
Strategies for driving positive change
•
Developing a change management plan
•
Implementing and evaluating the effectiveness of a change management plan
